Returns & Exchanges
We stand behind our training equipment and offer a 30-day return window for items in original condition. If you are not completely satisfied with your Iron Neck purchase, we are here to help you find the right solution for your fitness journey.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Pack Your Gear
Securely place the Iron Neck and all original accessories into the original packaging to ensure the item is protected during transit.
Receive Your Refund
After our warehouse inspects the returned equipment, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing